Finitra

These Terms of Service (“Terms”) govern your use of our website, products, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our site.

1. Eligibility

You may use our Services only if you are:

At least 18 years old (or the age of majority in your jurisdiction)
Legally capable of entering into binding contracts
Using the Services in compliance with these Terms and applicable laws

By using our Services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

2. Use of Services

You agree to use Finitra’s website and Services for lawful purposes only. You must not:

Engage in any activity that disrupts or interferes with the proper functioning of the website
Attempt to access data or systems without authorization
Reproduce, distribute, or exploit any part of the website or its content without our written consent
Infringe on the intellectual property rights of Finitra or any third party

3. Intellectual Property

All content, designs, trademarks, images, and text displayed on the Finitra website are the exclusive property of Finitra or its licensors and are protected under international copyright and trademark laws.
You may not use, reproduce, or distribute any material from our site without express written permission.

4. Product Information and Availability

We strive to ensure all product descriptions, images, and details are accurate and up to date. However, slight variations in materials, color, or texture may occur due to craftsmanship or natural materials.
Finitra reserves the right to modify or discontinue any product at any time without prior notice.

5. Orders and Payments

When placing an order through our website or directly with our team:

You agree that all information provided is accurate and complete.
Prices are displayed in EUR unless otherwise stated and are subject to change without notice.
Payment must be received in full before production or shipment.
Custom or made-to-order pieces are non-refundable once production has begun.

6. Shipping and Delivery

Delivery timelines are estimates and may vary due to production schedules, customs, or logistics. Finitra is not liable for delays beyond its control.
Risk of loss or damage transfers to the buyer once the order has been delivered to the carrier.

7. Returns and Exchanges

Because each piece is made with exceptional care and craftsmanship, we accept returns only in cases of manufacturing defects or shipping damage, and only if reported within 7 days of receipt.
For any return or exchange inquiry, please contact support@finitra.com.

8. Privacy

Your use of our Services is governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

9. Limitation of Liability

Finitra shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Our total liability for any claim shall not exceed the total amount paid by you for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless Finitra, its affiliates, officers, employees, and partners from any claim, loss, or damage arising from your violation of these Terms or misuse of our Services.

11. Governing Law

These Terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.

12. Changes to the Terms

Finitra reserves the right to update these Terms of Service at any time. Changes will be posted on this page with the revised date. Continued use of our website following updates constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, please contact us at:

Finitra
Email: [support@finitra.com]
Website: [https://www.finitra.com]