Policies

Privacy Policy

We value your trust and outline how we handle data.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or interact with our brand.

1. Information We Collect

We may collect personal and non-personal information when you engage with Finitra, including:

  • Personal Information: such as your name, email address, postal address, and phone number when you subscribe to our newsletter, make an inquiry, or make a purchase.
  • Usage Information: such as your browser type, device details, IP address, and how you interact with our website.
  • Cookies: small data files that help us improve your browsing experience and analyze site performance.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Process and manage orders or collaborations
  • Send updates, newsletters, or marketing communications (only if you opt in)
  • Improve our website, products, and overall user experience
  • Comply with applicable legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share limited information with trusted service providers who help us operate our website or fulfill orders, such as:

  • Payment processors
  • Shipping and logistics partners
  • Analytics and hosting providers

All third parties are required to handle your data securely and only for the purposes outlined in this policy.

4. Cookies and Tracking

Finitra uses cookies and similar technologies to remember preferences, measure engagement, and optimize performance. You can adjust your browser settings to refuse cookies, though this may affect certain site functions.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, please note that no online transmission is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent to marketing communications
  • Lodge a complaint with your local data protection authority

You can exercise these rights by contacting us at privacy@finitra.com.

8. International Transfers

As a global brand, your information may be processed in countries outside your own. In such cases, we ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Finitra Email: [privacy@finitra.com]
Website: [https://www.finitra.com]

© 2025 Finitra. All rights reserved.